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	<title>Life as I see it &#187; Call Center</title>
	<atom:link href="http://op3r.com/category/call-center/feed/" rel="self" type="application/rss+xml" />
	<link>http://op3r.com</link>
	<description>Nothing beats a coffee and cigarettes when raining :P</description>
	<lastBuildDate>Tue, 18 May 2010 23:50:34 +0000</lastBuildDate>
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			<item>
		<title>VICIDIAL version SVN 2.2.0 &#8211; Howto and howto not do it when you are hyperactive</title>
		<link>http://op3r.com/2010/01/04/vicidial/vicidial-version-svn-2-2-0-howto-and-howto-not-do-it-when-you-are-hyperactive/</link>
		<comments>http://op3r.com/2010/01/04/vicidial/vicidial-version-svn-2-2-0-howto-and-howto-not-do-it-when-you-are-hyperactive/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 20:19:07 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Telecommunications]]></category>
		<category><![CDATA[VICIDIAL]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=156</guid>
		<description><![CDATA[Because it is New Year and one of my client asked me if I have updated the dev server to the svn version of VICIDIAL 2.2.0. I finally had time to do it. So off I go updating from VICIDIAL 2.0.5 to the new one. It is quite easy to update but I hit some [...]]]></description>
		<wfw:commentRss>http://op3r.com/2010/01/04/vicidial/vicidial-version-svn-2-2-0-howto-and-howto-not-do-it-when-you-are-hyperactive/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>vicidialNOW 1.3 is now released!</title>
		<link>http://op3r.com/2009/11/22/vicidial/vicidialnow-1-3-is-now-released/</link>
		<comments>http://op3r.com/2009/11/22/vicidial/vicidialnow-1-3-is-now-released/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 11:34:22 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>
		<category><![CDATA[Aster]]></category>
		<category><![CDATA[Call]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=139</guid>
		<description><![CDATA[Yep, 
Demian released vicidialNOW 1.3 &#8211; The first headache free auto installer for astguiclient / VICIDIAL Open source Predictive Dialer / Call Center Suite. 
What is VICIDIAL? VICIDIAL is an Open Source Predictive Dialer and Call Center Suite that is developed by Matt Florell. It is being used by hundreds of Call Centers for their [...]]]></description>
		<wfw:commentRss>http://op3r.com/2009/11/22/vicidial/vicidialnow-1-3-is-now-released/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to configure Linksys SPA941 or Linksys SPA942</title>
		<link>http://op3r.com/2009/10/31/vicidial/how-to-configure-linksys-spa941-or-linksys-spa942/</link>
		<comments>http://op3r.com/2009/10/31/vicidial/how-to-configure-linksys-spa941-or-linksys-spa942/#comments</comments>
		<pubDate>Sat, 31 Oct 2009 17:00:46 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Telecommunications]]></category>
		<category><![CDATA[VICIDIAL]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=124</guid>
		<description><![CDATA[I found this video when someone asked me how to configure Linksys SPA941. I was about to join him on a teamviewer session when I found this video. I decided to share it with you guys. 

Setting up a Linksys SPA-942 phone from Kerry Garrison on Vimeo.
]]></description>
		<wfw:commentRss>http://op3r.com/2009/10/31/vicidial/how-to-configure-linksys-spa941-or-linksys-spa942/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Asterisk Philippines User Group Newsletter</title>
		<link>http://op3r.com/2009/09/13/call-center/asterisk-philippines-user-group-newsletter/</link>
		<comments>http://op3r.com/2009/09/13/call-center/asterisk-philippines-user-group-newsletter/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 01:59:01 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=96</guid>
		<description><![CDATA[Here&#8217;s what the newsletter contains: 
Asterisk Philippines Users Group: Forum back online!
Mga kapatid. 
Buhay na ulit ang ating pinakamamahal na APUG Board. 
BAKA GUSTO NYO ULIT MAG POST? 
Sa mga mahal naming mga tagapagtanong, pwede na ulit kayong magtanong. 
Sa mga mahal naming tagapagsagot sa mga tanong, pwede na ulit sumagot sa mga tanong. 
Nawa&#8217;y [...]]]></description>
		<wfw:commentRss>http://op3r.com/2009/09/13/call-center/asterisk-philippines-user-group-newsletter/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>To Google, Im waiting for Google Voice invite.</title>
		<link>http://op3r.com/2009/09/09/call-center/to-google-im-waiting-for-google-voice-invite/</link>
		<comments>http://op3r.com/2009/09/09/call-center/to-google-im-waiting-for-google-voice-invite/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 11:44:26 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=94</guid>
		<description><![CDATA[Google
SEND ME THE GOOGLE VOICE INVITE. ALL MY FRIENDS HAVE IT. I FIND IT RIDICULOUS THAT ALL THE PEOPLE I KNOW HAVE AN INVITE AND I DONT? 
   
]]></description>
		<wfw:commentRss>http://op3r.com/2009/09/09/call-center/to-google-im-waiting-for-google-voice-invite/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Reasons why I am an expensive VICIDIAL Consultant for the Philippines and anywhere else.</title>
		<link>http://op3r.com/2009/08/14/vicidial/reasons-why-i-am-an-expensive-vicidial-consultant-for-the-philippines-and-anywhere-else/</link>
		<comments>http://op3r.com/2009/08/14/vicidial/reasons-why-i-am-an-expensive-vicidial-consultant-for-the-philippines-and-anywhere-else/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 02:44:00 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=77</guid>
		<description><![CDATA[I often get some inquiries about my quotes and stuff. Often they find that Im expensive and considering that it is an open source software and their budget is limited. I often tell them they are more than welcome to go find another consultant that can accommodate their budget. 90% of those who went to [...]]]></description>
		<wfw:commentRss>http://op3r.com/2009/08/14/vicidial/reasons-why-i-am-an-expensive-vicidial-consultant-for-the-philippines-and-anywhere-else/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>with minimal expenses(mostly hardware) you get to have a predictive dialer.</title>
		<link>http://op3r.com/2009/08/11/vicidial/with-minimal-expensesmostly-hardware-you-get-to-have-a-predictive-dialer/</link>
		<comments>http://op3r.com/2009/08/11/vicidial/with-minimal-expensesmostly-hardware-you-get-to-have-a-predictive-dialer/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 19:43:28 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>
		<category><![CDATA[Predictive Dialer]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=68</guid>
		<description><![CDATA[Yep, 
VICIDIAL is actually free. But you need to buy your own servers. As you can see, here&#8217;s a screenshot of a client of mine running VICIDIAL on 130 seats and counting (will post screen shot when they hit 180) 
Anyhow Im available for consulting   
]]></description>
		<wfw:commentRss>http://op3r.com/2009/08/11/vicidial/with-minimal-expensesmostly-hardware-you-get-to-have-a-predictive-dialer/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>My Old post at vicidialnow.org</title>
		<link>http://op3r.com/2009/08/10/vicidial/my-old-post-at-vicidialnow-org/</link>
		<comments>http://op3r.com/2009/08/10/vicidial/my-old-post-at-vicidialnow-org/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 10:08:12 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=65</guid>
		<description><![CDATA[This was my post at vicidialnow. They have migrated and I lost my username anyhow here it is. 
After reading this oh god its been 545 days since!
 vicidialNOW
Added by Anonymous 545 days ago
Disclaimer: This post is by my personal views only not the whole vicidialNOW company.
I am thinking about the features you the users [...]]]></description>
		<wfw:commentRss>http://op3r.com/2009/08/10/vicidial/my-old-post-at-vicidialnow-org/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>vicidialNOW alternative or mirror download link</title>
		<link>http://op3r.com/2009/07/29/vicidial/vicidialnow-alternative-or-mirro-download/</link>
		<comments>http://op3r.com/2009/07/29/vicidial/vicidialnow-alternative-or-mirro-download/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 20:41:27 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=48</guid>
		<description><![CDATA[So we had a problem with the ftp site of vicidialNOW when you guys are trying to download the iso. I decided to host the iso here. 
Here&#8217;s the link

enjoy! 
Edit: 
No one said thanks after downloading the file. Yes I know Im doing the open source public a service but all I see was [...]]]></description>
		<wfw:commentRss>http://op3r.com/2009/07/29/vicidial/vicidialnow-alternative-or-mirro-download/feed/</wfw:commentRss>
		<slash:comments>19</slash:comments>
		</item>
		<item>
		<title>VICIDIAL Tips and Tricks: Webform and how to make one.</title>
		<link>http://op3r.com/2009/07/23/vicidial/vicidial-tips-and-tricks-webform-and-how-to-make-one/</link>
		<comments>http://op3r.com/2009/07/23/vicidial/vicidial-tips-and-tricks-webform-and-how-to-make-one/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 03:00:22 +0000</pubDate>
		<dc:creator>Op3r</dc:creator>
				<category><![CDATA[Call Center]]></category>
		<category><![CDATA[VICIDIAL]]></category>
		<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[webform]]></category>

		<guid isPermaLink="false">http://op3r.com/?p=46</guid>
		<description><![CDATA[I created this tip because I kept on forgetting what&#8217;s the URL of the VICIDIAL test output for the webform variables. 
Here&#8217;s how, 


VICIDIAL - TEST VICIDIAL OUTPUT







This is really located at http://astguiclient.sourceforge.net/test_VICIDIAL_output.phps
]]></description>
		<wfw:commentRss>http://op3r.com/2009/07/23/vicidial/vicidial-tips-and-tricks-webform-and-how-to-make-one/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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