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30 March 2010 0 Comments

tripleyourcalls – Predictive Dialer CRM


This is a promo for tripleyourcalls.com …. Explaining a little about the Predictive Dialer CRM…

29 March 2010 1 Comment

AUGUTECH Predictive Dialer / autodialer


This video explains how you can increase your productivity and profits by using the AUGUTECH Dialer System. You can dial up to 10 lines for each agent, record phone calls, and even listen-in to your agents in real-time! For more info on this innovative system, please call us at 888-291-7579 or visit www.augutech.com.

28 March 2010 0 Comments

Zoiper Communicator


Training Video for the Installation and Configuration of Zoiper Communicator to use with Vicidial

27 March 2010 0 Comments

nogaps Overview Part 1


This video gives a concise and rapid overview of the what the nogaps system. The various components of the system are the Business Intelligence built into the database, nogaps – centralized user control, CRM – vtiger, Telemarketing – Vicidial, Email – Dovecot and Postfix with a database back-end, VOIP PBX System – freepbx and Asterisk, Overal Virtual Server – Proxmox

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26 March 2010 0 Comments

Sangoma: What’s Next? Interview with Serge Forest, VP Marketing Sangoma


voipon speaks with Serge Forest, Sangoma’s new VP of Marketing. He gives a 2009 year in review, explains what’s ahead, and talks about some interesting case study implementations we can learn from.

25 March 2010 0 Comments

ABS-CBN Kalye – Tambayan – Pinoy Call Center

24 March 2010 0 Comments

howtostartvici.avi


How to use vicidial, X-Lite, and X-Ware together

22 March 2010 0 Comments

How to Log Into Vicidial

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4 January 2010 0 Comments

VICIDIAL version SVN 2.2.0 – Howto and howto not do it when you are hyperactive

Because it is New Year and one of my client asked me if I have updated the dev server to the svn version of VICIDIAL 2.2.0. I finally had time to do it. So off I go updating from VICIDIAL 2.0.5 to the new one. It is quite easy to update but I hit some horrifying bloopers.

So here’s what I did and the bloopers that came with it.

I checked out the svn version but first because vicidialNOW doesnt have subversion installed I installed it first.

yum install svn
Reading repository metadata in from local files
Parsing package install arguments
Nothing to do

It didn’t work

so I barely remembered that svn is called subversion so I tried it once again.

yum install subversion

Oh yes it worked! Now off I go downloading the SVN version of VICIDIAL 2.2.0

[root@vici ~]# svn checkout svn://svn.eflo.net:43690/agc_2-X/trunk
svn: Can't connect to host 'svn.eflo.net': Connection refused

[...]

23 November 2009 0 Comments

ViciDial and Sangoma | trixbox

I have been suggested by Vici Group( Mr Matt) to use Sangoma VoiceTime USB stick as I am facing some audio issues. Referred by :http://www

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ViciDial and Sangoma | trixbox