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Posts tagged ‘VICIDIAL’

Post

VICIDIAL Tips and Tricks: Webform and how to make one.

I created this tip because I kept on forgetting what’s the URL of the VICIDIAL test output for the webform variables.

Here’s how,

$filedate = date("Ymd");
$filetime = date("H:i:s");
$IP = getenv ("REMOTE_ADDR");
$BR = getenv ("HTTP_USER_AGENT");

$lead_id=$_GET["lead_id"];
$vendor_id=$_GET["vendor_id"];
$list_id=$_GET["list_id"];
$phone_code=$_GET["phone_code"];
$phone_number=$_GET["phone_number"];
$title=$_GET["title"];
$first_name=$_GET["first_name"];
$middle_initial=$_GET["middle_initial"];
$last_name=$_GET["last_name"];
$address1=$_GET["address1"];
$address2=$_GET["address2"];
$address3=$_GET["address3"];
$city=$_GET["city"];
$state=$_GET["state"];
$province=$_GET["province"];
$postal_code=$_GET["postal_code"];
$country_code=$_GET["country_code"];
$gender=$_GET["gender"];
$date_of_birth=$_GET["date_of_birth"];
$alt_phone=$_GET["alt_phone"];
$email=$_GET["email"];
$security=$_GET["security"];
$comments=$_GET["comments"];
$user=$_GET["user"];
$pass=$_GET["pass"];
$fronter=$_GET["fronter"];
$closer=$_GET["closer"];
$campaign=$_GET["campaign"];
$group=$_GET["group"];
$SQLdate=$_GET["SQLdate"];
$epoch=$_GET["epoch"];
$uniqueid=$_GET["uniqueid"];
$cust_zap_chan=$_GET["customer_zap_channel"];
$server_ip=$_GET["server_ip"];
$SIPexten=$_GET["SIPexten"];
$session_id=$_GET["session_id"];
$dialed_number=$_GET["dialed_number"];
$dialed_label=$_GET["dialed_label"];
$rank=$_GET["rank"];
$owner=$_GET["owner"];

?>

VICIDIAL - TEST VICIDIAL OUTPUT


echo "lead_id: $lead_id\n";
echo "vendor_id: $vendor_id\n";
echo "list_id: $list_id\n";
echo "phone_code: $phone_code\n";
echo "phone_number: $phone_number\n";
echo "title: $title\n";
echo "first_name: $first_name\n";
echo "middle_initial: $middle_initial\n";
echo "last_name: $last_name\n";
echo "address1: $address1\n";
echo "address2: $address2\n";
echo "address3: $address3\n";
echo "city: $city\n";
echo "state: $state\n";
echo "province: $province\n";
echo "postal_code: $postal_code\n";
echo "country_code: $country_code\n";
echo "gender: $gender\n";
echo "date_of_birth: $date_of_birth\n";
echo "alt_phone: $alt_phone\n";
echo "email: $email\n";
echo "security: $security\n";
echo "comments: $comments\n";
echo "user: $user\n";
echo "pass: $pass\n";
echo "fronter: $fronter\n";
echo "closer: $closer\n";
echo "campaign: $campaign\n";
echo "group: $group\n";
echo "SQLdate: $SQLdate\n";
echo "epoch: $epoch\n";
echo "uniqueid: $uniqueid\n";
echo "cust_zap_chan: $customer_zap_channel\n";
echo "server_ip: $server_ip\n";
echo "SIPexten: $SIPexten\n";
echo "session_id: $session_id\n";
echo "dialed_number: $dialed_number\n";
echo "dialed_label: $dialed_label\n";
echo "rank: $rank\n";
echo "owner: $owner\n";

?>




This is really located at http://astguiclient.sourceforge.net/test_VICIDIAL_output.phps

Post

VICIDIAL featured in ABS-CBN show Kalye

I got to watch the show of abs-cbn called Kalye yesterday. They have interviewed some agents in a call center Im currently supporting for VICIDIAL Open Source Call Center suite. Although we just watched the video with out the sound. VICIDIAL WAS SHOWN IN IT BEING USED BY CALL CENTER AGENTS!!!

Yep, I did install the VICIDIAL Open Source Suite that was shown in that show. Yes there are more than 160 people using VICIDIAL at Globalspan. and Yes I AM BRAGGING ABOUT IT :)

I dont have the video at the moment. Let me scour the internet if anyone have a copy of the said show. Got the video now.


Globalspan – VICIDIAL

and yes you can contact me for VICIDIAL services too :)

Watch this space.

FYI: Im more of a kapuso guy :) I watch abs-cbn channel just to see Maja Salvador :)

Post

Matt Florell VICIDIAL | VoIP Users Conference

Spend an hour and a half with Matt Florell talking about VICIDIAL , the Open Source Call Center software, and plenty of other subjects including CentOS,

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